FREQUENTLY ASKED QUESTIONS
FAQ
In this section we publish answers to frequently asked questions. Didn't find answers? Contact us by mail or phone for a consultation.
What age limitations are set for car rentals?
If a renter is under 30, his license should be valid for at least three years before addressing the agency. Also, 21 is the minimum driving age in Dubai.
Is renting an auto in Dubai a good solution?
Definitely. Dubai is famous for the highest quality of roads and highways. Moreover, renting an auto allows for getting to any location quickly. It will be much easier to get to the desired destination, move across the city, and travel using rented autos.
Are Diadal vehicles insured?
When concluding a rental agreement, standard insurance is included. It protects the driver from minor accidents. The insurance sum is 7,000-10,000 AED for sports autos and 3,000-5,000 AED for premium vehicles. Besides, clients can buy extended insurance.
What kinds of sports autos are available for rental in Dubai?
The agency offers a great diversity of cars for any budget and purpose. Vehicles of different classes (from economy to business) are offered. The leading car manufacturing brands are represented. Here, clients can rent prestigious autos from Lamborghini, Ferrari, Rolls Royce, etc.
What services are included in the rental agreement?
The rental cost includes standard insurance, a daily mileage limit of 250-300 km, baby or child seats, and free delivery to the hotel.
What does the “mileage limit” mean? What will happen if I exceed it?
Most rental agencies set the mileage limit; yet, it differs from one company to another. Very few rental providers do not set the limit at all. Limits differ, depending on the policy and rental duration. If clients exceed the limit, additional charges are incurred. The fee is calculated when the rental period is over.
How much money do I need to save to rent autos in Dubai?
The rental cost will depend on the vehicle class and type. Generally, prices start from AED 100 for economy-class cars, AED 300 for SUVs, and AED 1,000 for supercars and business autos. The cost is specified for daily rent.
What documents do I need to rent a vehicle in Dubai?
Note that the valid age for driving a car in Dubai is 21 years. Residents of the UAE should only have a driving license. Non-residents should provide a valid visa entry stamp and a passport, and a home driving license.
Can I pay with someone else’s card?
Yes, you can, but take into account one subtlety. When concluding an agreement, two individuals are specified as drivers. So, if you use someone else’s card, its owner is automatically defined as the secondary driver. Make sure to prepare all the needed documents for both drivers timely.
Is my US license valid for renting autos in Dubai?
Yes, Us residents encounter the same requirements as non-residents from other countries. They should provide a home license, a passport, and a visa.
Minimum age requirements
Drivers under 30 must have a license for a minimum of three years. The same applies for the person(s) whose name(s) is/are mentioned as additional driver.
All drivers shall be required to have a valid driver’s license
Drivers shall be required to have a valid driver’s license and Passport copy.
Insurance
Includes an overall Motor Vehicle Insurance. 3000-5000 AED for Excess Luxury Cars. 7000-10000 AED for Sports Cars.
Can anyone else drive the car i rent?
The contract prescribes two drivers, but at the time of filling out the contract, you must provide a driver’s license and passport.
Driving licenses that can be used in arab countries
Local driving license for UAE citizens. International driving licenses issued by the following countries:
1. Kingdom of Saudi Arabia,
2. Egypt,
3. Bahrain,
4. Jordan,
5. Kuwait,
6. Tunisia,
7. Sultanate of Oman,
8. Algeria,
9. Qatar,
10. Morocco,
11. Sudan,
12. Somalia,
13. Palestine,
14. Lebanon,
15. Libya,
16. Syria,
17 Yemen,
18. Iraq,
19. Djibouti,
20. Comoros,
21. Mauritania.
How to get a bonus card from paddockrentacar?
To become an owner of our bonus card, the client must use the rental of two sports cars within a year. Click the link for details.
What falls apart from the services included in the agreement?
Four main provisions are not included in the rental agreement, namely, fuel, traffic fines, parking fees, and Salik tolls. These expenses are at full responsibility of the renter.
Do managers provide assistance and advice on driving around the city?
Yes, employees assist clients with all sorts of recommendations. When you visit the city for the first time, you may be confused with certain road peculiarities, although roads are well-marked. We advise clients on parking locations, fuel stations, etc.
Can I entrust a rented auto to other individuals?
Yes, you can, but it all goes to your responsibility. If you give a rented auto to family members or friends, make sure to at least check their driving license validity to avoid problems.
Are cars insured?
Car insurance is a mandatory requirement set by the UAE legal system. All hired autos rented n our agency come with a standard insurance pack. Standard insurance provides a minimum set of requirements for car safety. These include all sorts of damage caused by third parties. Yet, note that we offer an additional insurance – Collision Damage Waiver (CDW), it is a comprehensible insurance that protects from accidents.
Should I leave a deposit?
Yes, leaving a deposit is an obligatory part of the rental procedure. A deposit is a partial sum of money left as insurance; it’s retained till the end of the rental period. Once the vehicle is handed back in proper condition, the deposit is refunded to the specified credit card.
What about fuel? What policy is taken regarding fuel?
When renting cars, they come with a limited amount of fuel. Clients are responsible for filling in vehicles throughout the rental period.
Can I use a rented vehicle for off-road driving?
Although you may find SUVs in our catalog, all vehicles are provided for street and road driving only. This type of driving is not authorized for Diadal’s cars. No rental agencies in Dubai provide autos for off-road driving; only specialized companies offer such services.
What services are not included in the rental cost?
Although a rental agreement covers lots of provisions, many services are not included. Fuel is not included. Besides, clients are responsible for auto parking fees, toll gate charges, and fines that may be accrued for breaking the law. Also, clients should register and top up accounts to pay for fees according to the Salik system.
Are there any age limitations to rent autos?
For renters under 30, the following requirement is set: the driving license must be valid for a minimum of 3 years. Also, keep in mind that 21 is the minimum allowed age to drive a vehicle in Dubai.
What sights can I visit when renting a sports auto in Dubai?
Dubai is an excellent place full of diverse attractions. A rich variety of sights are gathered here. Tourists should visit shopping malls to buy all sorts of goods, head to beaches to sunbathe and swim, or spend time in amusement parks. Of course, do not forget to visit the main sights, such as Ski Dubai, Burj Khalifa, Dubai Marina, and Miracle Garden.
What services are included in the car rental cost?
When you order a car rental service, car delivery or collection plus a daily mileage quota are included in the cost. The quota differs in different agencies. In most cases, it is limited to 250 km per day for supercars and up to 300 km per day for economy-class autos. If you exceed this limit, you’ll have to pay additional fees. Additionally, the auto rental price includes civil liability and vehicle insurance, and some other perks.
Are cars insured?
Yes, all vehicles provided by the rental agency are insured automatically upon concluding a rental agreement. However, note that it’s possible to buy improved insurance to extend the list of insured cases.
Should I rent a Mercedes auto in Dubai?
It’s up to you to decide, but Dubai is a big city with dozens of attractions scattered in different parts of the city and beyond its border. Thus, it would be much more comfortable to move using a rented vehicle. You’ll spend less time.
Are parking available freely throughout the city?
Tenants do not encounter any difficulties with finding parking in the city. Dubai is rich in open-air, underground, and roadside auto parks. Keep in mind that drivers must use roadside parking meters when parking autos on designated streets. Also, note that parking fees and all associated fines are the driver’s responsibility.
What do I get as part of the rental agreement?
A mileage limit, standard insurance, free delivery, and child or baby seats are included in the package of services.
What type of Mercedes autos can I rent at Diadal?
The brand produces a wide range of vehicles from sedans to convertibles. Clients will find a lot of them on the website. Over 30 products are offered in our agency.
Does your agency have any policy or restrictions towards off-road driving?
Although we offer a wide catalog of SUVs for different purposes, off-road driving is out of our competence. We’re not able to authorize this type of driving so our vehicles are available for road and street riding only. Yet, if you need an auto for off-road driving, there are specialized companies in the UAE. Feel free to contact them.
What is the rental cost range per day?
The rental price differs significantly, depending on the chosen type of vehicle. Prices for supercars and luxurious autos start from AED 1,000, while economy-class models cost AED 100 and SUVs are AED 300.
What documents do I need to rent a car in your agency?
The list of the required documents differs, depending on your citizenship. Residents of the UAE only need a copy of an ID card and a valid driver’s license. For non-residents, a passport with a valid visa, as well as a valid international driver’s license, is required.
Does the auto rental include health and life insurance?
Yes, the cost of renting a car comprises all sorts of insurance, including life and health insurance. We offer a comprehensible rental pack that secures not only a driver but also all the passengers and second drivers. Once you sit in our vehicles, your lives and health are under our insurance. Note that we cooperate with reputable certified insurance agencies.
What is not included in the rental agreement?
When renting cars, the following provisions are the full responsibility of the renter: Salik tolls, fuel, parking fees, and traffic fines.
What is the minimum age for driving the auto in Dubai?
Note that according to the UAE’s legislation, the minimum permitted age for driving a car is 21 years. If you’re under 21, it is not allowed for you to rent and ride a vehicle.
Is auto delivery service provided in your agency?
This service is available in most companies in Dubai, so we also please the demands of our clients to ensure their comfort. We consider each case individually. If needed, we deliver autos to prearranged destinations. Yet, note that some agencies deliver vehicles not to your destination but to specific nearby locations.
Is it allowed to entrust driving a rented car to third parties?
Basically, you can entrust the rented vehicle to other individuals, but keep in mind that all the entailed problems are your responsibility. So, make sure to check at least their driving licenses first.
What is included in the rental cost?
Upon renting the car in Diadal, you get a standard mileage limit, basic insurance, and baby seats (if needed). If you need extra services, you can get them for an additional cost.
When exactly does deposit refunding occur?
Once the rental agreement is completed, the deposit is refunded. Tenants should hand back the auto, after which it is inspected thoroughly. If the vehicle is in good condition, the deposit is released. Yet, 28 days are left for processing the payment. This occurs when fines or other extra costs are applied.
Is it possible to pay for the car with someone else’s card?
Yes, it’s possible. However, keep in mind a subtlety in this case. Upon concluding a rental agreement, it’s necessary to specify two individuals as potential drivers. If you pay with a card that belongs to another individual, he is automatically indicated as the second driver. So, make sure to prepare the required documents for this person beforehand.
Can I exceed the mileage limit?
Yes, surely. A standard mileage limit is set in a rental agreement. If you exceed it, you should just pay for it when the rental period is over. The mileage will be recalculated, and a renter will have to pay an extra charge.
What is the deposit and why is it needed?
The deposit is a particular sum of money left by customers as a guarantee of client trustworthiness. It serves as an insurance tool for rental agencies to secure from vehicle damage. Clients make the deposit upon renting an auto, and it is held until the end of the rental period. If the car is handed back in proper condition, it is refunded. The deposit is usually paid by credit card.
Is it necessary to leave a deposit?
Yes, leaving a deposit is an obligatory precaution to guarantee auto safety during the rental period. If the vehicle is handed back in proper condition, the deposit is refunded.
What is excluded from the rental agreement?
Note that Dubai has a lot of free roads; thus, all taxes and road fees are the full responsibility of the renter. Fuel is also paid additionally. Parking and valet fees are excluded from the rental agreement. Basically, all charges and fees you encounter while driving the car are your concern.
What period is accounted for when calculating the rental cost?
Rental fees are charged on a day-to-day basis; the 24-hour time format is used. The period is calculated from the moment of signing a rental agreement. For example, if you need to rent the auto from 15.00, your 24-hour rental period will end up at 15.00 the next day. Here, you should keep in mind the end of the rental period to avoid fines. Contact managers to calculate the required period and get the best solution for your case.
Is it allowed to drive a rented auto off-road?
No, although SUVs are provided for rental, all vehicles are designed for road and street riding. Specialized companies offer autos for off-road experiences.
Are vehicles protected from accidents?
When concluding the rental agreement, standard insurance is automatically included. It protects the renter and the auto from minor accidents on the road. Yet, if you want to get comprehensive insurance for all cases and incidents on the road, it is recommended to get extended paid insurance.
What is the consequence of an accidental traffic violation for clients?
In the case of traffic violations, drivers (clients) pay fines. Paying fines for traffic violations is the responsibility of customers; renting agencies are not obliged to take these expenses on their shoulders. Note that Dubai is equipped with an enhanced system of surveillance. Sophisticated speed cameras are installed on most roads and thoroughfares. Thus, it is better to stay within the speed limit.
What attractions should I visit in my rented Mercedes car in Dubai?
The city is full of attractions. Make sure to visit the next sightseeing:
- JBR (Jumeirah Beach Residences);
- Burj Khalifa;
- Miracle Garden;
- Last Exit, Al Qudra - Street Food Truck Park.
Make a map of your visits to enjoy your route without wasting time on the road.
Does your company offer a recovery and accident service?
Yes, the service is available around the clock. Wherever and whenever you are, our employees come to you and help with accidents and breakouts. If mechanical faults occur, we provide technical assistance. If it is impossible to repair the auto roadside, a flatbed truck for transportation to a nearby garage is provided. If clients need tech assistance, they can contact us by a toll-free number.
What apps are recommended for driving vehicles in the UAE?
To enjoy driving and avoid nasty problems, it is recommended to download apps for easy navigation across the city. Google Maps, RTA Smart Drive, and Waze are the best apps for investigating and driving the city.
What are the consequences of crossing salik gate?
When crossing road tolls (gates), drivers should pay a fee of AED 5. When the rental period is over, clients are billed. They can pay road tolls separately or use their deposits to cover the cost.
What should I pay attention to when signing the agreement?
Before you sign the rental agreement, make sure to check the mileage limit per day, insurance, and the renter’s terms. Agencies have similar policies, but some provisions may differ. So, read the agreement attentively to prevent trouble due to inattentiveness.
What provisions are not included in the rental cost?
The price of renting a vehicle does not include fuel, parking fees, salik tolls, and traffic fines.
How to rent a car on the Diadal website?
The procedure is quick and easy. Diaral has an intuitive website. You should choose an auto and click on one button to book it. Make sure to be of legal age for driving the vehicle in the UAE (21+) and have the required pack of documents. If you satisfy all these conditions, fill in a reservation form and submit a booking request.
What advantages does the Dubai car rental service have?
Flexibility and ease of traveling are the main benefits of renting autos in the city. Dubai has high-quality roads and is characterized by proximity to all areas. It is easy to get to any part of the city within 20-30 minutes. So, your trip to Dubai will be comfortable, time-efficient, and enjoyable. Moreover, agencies offer a diverse range of vehicles to any demand, taste, and budget.
Should I turn to Lamborghini rental services in Dubai?
Lambo car rentals in Dubai are the best way to explore the city and enjoy driving in a comfortable supercar. By renting a Lambo auto, you’ll move fast, save much time, and enjoy every minute spent in the vehicle.
Is it possible to use someone else’s card to pay the rental cost?
Yes, you can, but keep in mind that the secondary individual will be defined as the second driver. So, make sure to provide all the needed licenses and documentation before the car handover is complete.
What models of Lambo supercars are available?
Our catalog comprises different models of vehicles. Clients can choose between Hurracan, Urus, and EVO. Cars of different colors are offered.
Can I entrust driving a rented auto to my family members or friends?
Yes, most rental services allow clients to entrust driving to third individuals. Yet, make sure that they have a driving license to avoid problems.
How much should I pay to rent a Lambo auto per day?
The minimum price for daily rental starts from AED 3300. Most models cost about AED 4000-4500 per day. The weekly rental is cheaper.
Does the rental agreement include the mileage limit?
Yes, in most cases, the agreement limits the mileage to 250 km per day. Yet, it doesn’t mean that you can’t ride more. If you exceed it, you should just pay for the exceeded distance.
Does the rental agreement include the mileage limit?
Yes, in most cases, the agreement limits the mileage to 250 km per day. Yet, it doesn’t mean that you can’t ride more. If you exceed it, you should just pay for the exceeded distance.
What does car insurance include?
According to RTA (Roads and Transport Authorities), all rented cars are subject to basic insurance that implies covering damage to autos by third parties. Drivers can also obtain CDW (Collision Damage Waiver) if they pay extra cost.
Do you have insurance?
Yes, upon concluding the rental agreement, we provide standard insurance that covers minor accidents. Yet, it does not cover accidents caused by a renter. There is also extended insurance called Collision Damage Waiver. In this case, the renter is insured from all sorts of accidents.
Is it possible to extend the auto rental period? How is the payment procedure organized?
Yes, for sure. Clients can freely extend the rental period by getting in touch with our managers. Contact our employees to make sure that the auto is free; they will calculate the cost and initiate the payment.
What services are excluded from the agreement?
The renter is responsible for paying all road fees, Salik taxes, parking fees, and fines. Fuel is also paid by the renter.
What paperwork do clients face when renting vehicles in Dubai?
The procedure depends on the country of origin. UAE citizens only need a valid UAE driving license. Sometimes, agencies may require a residential visa or an Emirates ID. The procedure is more complicated for tourists since they encounter more paperwork. A passport, a valid home country driving license, and a visa with an entry stamp are required.
What do I need to rent a GMC vehicle in your agency?
Standard requirements are set for renting autos across the UAE. The pack of required documents depends on your citizenship. For the residents of the UAE, it is enough to have a valid driving license and an ID card. Stricter requirements are set for non-residents. They should provide a home-country driving license, a passport with a valid visa, and an (International Driving Permit) at a rental agency.
Be ready to leave a security deposit of about AED 5,000 for booking a car. The security deposit is left for the entire rental period and is refunded once the vehicle is returned.
Finally, keep in mind that people are allowed to drive autos in the UAE only when they are 21 years old. Thus, even if you’re under 21 but you’re allowed to drive vehicles in your native country, you won’t be able to do this in Dubai.
Can I rent an auto in Dubai if I have a US license?
Yes, you can. The procedure is standard for all non-residents. US visitors should provide a pack of documents: a visa with an entry stamp, an ID card/passport, and a valid US driving license.
What services come as part of the rental agreement?
A rental agreement includes standard vehicle insurance, baby/child seats, mileage limit, and charges for pickup (for luxurious and business-class models). Make sure to study the rental agreement thoroughly to know your rights and claim all the included services.
Is there an age restriction for renting autos in Dubai?
According to the UAE policy, 21 years is the minimum driving age. Thus, individuals aged 21+ are eligible to drive vehicles. Yet, some rental agencies insist on the rental age being raised to 23+ (25+). Such companies require that clients should be at least 23 years old.
What does Standard Insurance mean? What accidents does it cover?
All vehicles provided by the agency are insured by default. Yet, standard insurance secures renters from minor accidents on the road. Still, comprehensive insurance is offered for an additional cost. Advanced insurance protects the renter from all sorts of cases and accidents when it’s not his fault. Consult on the difference of both insurances at the stage of concluding the agreement.
Do you impose a mileage limit? What if I go over it?
Yes, most car rental agencies set mileage limits since it is a common practice for rented vehicles. Very few providers have unlimited mileage. The limit depends on the agreement period. If you overcome this limit, an additional cost is incurred.
How is mileage calculated and can I exceed it?
A mileage limit is the maximum number of miles that a driver can ride when renting an auto. Yet, if you plan to ride more, there is no problem. If you exceed the mileage, you’ll only have to pay for the exceeded distance upon giving the auto back. The distance will be recalculated, and the bill will be set.
How much money should I expect to spend when renting an auto in Dubai?
Generally, auto rental in Dubai is affordable and inexpensive. The rental cost depends on the type and class of vehicle. The price for renting an economy-class vehicle starts from AED 100. The minimum cost of renting SUVs is AED 300, while luxurious business autos and supercars are available from AED 1000. Prices are indicated for renting the car per day.
What should I pay additionally during the rental period?
All fees are excluded from the agreements. Thus, the renter is responsible for all costs associated with the auto during the rental period. These are Salik fees, parking charges, fueling, and fines. When giving the auto back, the level of fuel should be the same as when the car was handed.
Salik fees usually take much trouble since most roads are paid in Dubai. So, be ready to link your bank card with a positive balance to pay for fees promptly.
What kind of autos can I rent via your platform?
Our platform embraces all sorts of vehicles (from economy-class to prestigious supercars of famous brands) and offers the deepest range of models for any demand and budget. Our managers will pick suitable cars for any size of the wallet, need, and purpose. Clients can rent some inexpensive Chevrolets or Hondas or drive a prestigious Lamborghini, Porsche, or Rolls-Royse. According to designs, all the popular models are available: vans, SUVs, sedans, hatchbacks, etc.
Where should I take the rented car?
The agency has multiple drop-off stations around the city. When booking the car, the client leaves his location, and the staff brings the vehicle to the nearest drop-off station. Thus, clients do not have to cross the city to get the auto. This is done for the increased comfort of renters.
Are there features with parking?
Dubai features a branched system of parking places. These are parking lots next to hotels or restaurants, car parks, and parking zones. Most of them are paid ones. Free parking lots belong to hotels, restaurants, or other institutions; they are provided and free for visitors.
Can I visit neighboring cities and emirates on the rented GMC car?
Yes, surely. It is possible to go anywhere you wish. Many renters go to Abu Dhabi. But keep in mind the mileage limit since, if you go to distant cities, you can exceed the limit. So, be ready to pay for it after the end of the rental period.
Is it allowed to go to the desert on the rented GMC?
Unfortunately, most agencies do not allow riding vehicles in the desert since sand stands as an aggressive factor that can harm cars and their parts and mechanisms.
What apps can I use to navigate the city easier?
If it’s your first time in Dubai, the following apps will help you navigate more easily: UI, Waze, RTA Smart Drive, Google Maps, and Dubai’s official navigating app.
Is it worth renting vehicles in Dubai?
Surely, it is worth renting autos since the city covers many hectares of territory and offers dozens of attractions scattered in different parts of the city and the emirate. If you want to visit at least part of them on your own, you’ll need a lot of time. Renting a car will be an ideal way out to move quickly, manage to see all the attractions, and enjoy your trip to the city.
What documents should I have to rent a Cadillac vehicle?
Note that the list of required documents differs, depending on the client’s citizenship. Residents of the UAE need just an ID card and a valid driving license. Non-residents from foreign countries should have a wider pack of documents, namely, a passport/ID card with a valid visa, a home-country driving license, and an (International Driving Permit).
Also, note that leaving a security deposit is a common practice for rental agencies. Thus, be ready to have about AED 5,000 to be left as a security deposit.
The last requirement is to be of legal age since the UAE sets 21 as the minimum age for driving. Thus, even if you are legal to drive vehicles under 21 in your native state, in Dubai, you have the right to drive only once you’re 21.
What services do I get as part of the rental agreement?
If you plan to travel with children, make sure to ask for baby or child seats. They are free and provided in all cars upon request. A standard mileage limit is included; it is calculated, depending on the rental period. Standard vehicle insurance is also included.
What accidents does standard insurance cover?
Standard insurance is a basic type of renter securing. It covers minor accidents and road-related breaks. Yet, the agency also provides advanced security that covers all accidents that are not the renter’s fault. This type of insurance is paid and included in the agreement upon the renter’s request. Yet, it is advisable to buy it since it protects renters significantly.
What should I know about the mileage limit?
Each agreement implies that you can ride a certain distance. When you conclude a rental agreement, managers calculate the mileage limit, judging by the rental period. What will happen if you exceed it? You’ll have to pay the difference in miles. When you get the auto back, managers will re-calculate the limit and issue a bill to pay.
Should I pay something additionally?
Yes, surely. First of all, fuel is not included. You should fuel a tank throughout the rental period and get the car back with the same level of fuel.
Besides, most Dubai’s highways and local roads are paid. Thus, be ready to pay Salik fees. Link your phone or bank card to the system for charges to be credited automatically.
As for parking, there are both free and paid parking lots. But, most free parking places belong to restaurants and hotels, meaning that they are designed for visitors only. Thus, most raking zones are also paid.
Finally, if you break road rules, be ready to pay fines.
How and where will I get the rented auto?
We have multiple drop-off stations around the city. Rented vehicles are delivered to the nearest spots to your location. The delivery is free. Thus, renters do not need to cross the city to get their cars.
Can I visit other emirates and neighboring cities on rented Cadillac cars?
Yes, you’re fully free in your movements and can go wherever you wish. The only limitation for renters is the mileage limits, and even in this case, you can just pay for exceeded miles. So, it’s up to you to decide where to go. For example, renters frequently go to Abu Dhabi.
Can I use some apps to navigate easily in the city?
Yes, a number of apps can help you navigate easily and get to the needed destination effectively. The following software pieces are available: Google Maps, Dubai’s official navigating app, Waze, RTA Smart Drive, and UI. These apps will help build short routes, provide clear maps, indicate traffic jams, etc.
Is renting a car in Dubai worth it?
Definitely! Renting an auto is an easy and conformation solution to spend time in the city. If you do not rent a vehicle, you’ll waste a lot of time and enjoy fewer attractions, while with rented cars, you’ll be more mobile and manage to visit more sites.
What documents do I need to rent an auto in Dubai?
If you’re a resident of the UAE, you only need a valid driver’s license. For non-residents the list of the required documents is wide. Foreign tourists need to provide a valid passport with a valid visa and a valid driving license of their domestic states. Note that people who are 21 years old or older are permitted to drive vehicles in Dubai.
Are vehicles insured when being rented?
When you rent an auto, companies provide standard insurance upon concluding a rental agreement. According to this insurance, cars are insured from damage and third-party accidents on the road. Yet, the agency also provides extended insurance that protects the renter from accidental damage caused by the driver. If you want to get it, it is called CDW (Collision Damage Waiver). It is advisable to spend more money but to get it to secure yourself.
Is a mileage limit set for rented cars? Can I exceed it?
A mileage limit is a standard parameter set in a rental agreement. The indicator implies the maximum distance that the renter can go on the vehicle. Yet, it doesn’t mean that you can’t exceed it. The indicator is flexible and conditional. If you drive more kilometers than is set in your agreement, extra charges will be incurred. When the auto is handed back, the cost will be recalculated, and the renter will have to pay the difference. Thus, if you want to drive a lot, be ready to pay the bill at the end of the rental period.
For example, when renting the vehicle, the renter can go 250 km per day. If he exceeds the mileage limit, an extra charge of AED 30 is applied.
What is the fuel policy provided by the rental agency?
When renting autos in Diadal, clients get cars with a standard amount of fuel. This amount should be enough to drive to the nearest fuel station. Fueling the rented vehicle during the rental period is the responsibility of the driver; thus, it is paid separately. When the vehicle is handed back, the amount of fuel should correspond to the initial level.
Note that besides fuel, the driver is responsible for all sorts of damage connected to improper fueling. Thus, if some parts go wrong due to feeding cars with improper fuel, be ready to cover the cost of recovery.
Vehicles of what brands are represented in the catalog?
The section of luxurious cars offers autos of the leading brands of the premium segment. Diadal offers top models of Rolls Royse, Bently, Mercedes, Range Rover, and BMW. Maserati and Lamborghini plan to be added. These vehicles feature an increased level of comfort and are equipped with the latest tech solutions and systems.
